Privacy Policy

Effective Date: September 1, 2024

This Privacy Policy explains how im•api ("the App", "we", "our", or "us") collects, uses, and protects your information when you use our services to fetch and sync data from external sources and integrate it into Shopify stores. By using im•api, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following information to provide and improve our services:

  • Shopify Account Information: When you install im•api on your Shopify store, we collect information related to your Shopify account, including but not limited to your store name, email address, and store details.
  • External Data Source Information: The App may collect information from external sources, including but not limited to product catalogs, inventory data, and related metadata required for syncing with Shopify.
  • Usage Data: We collect data about how you use the App, including error logs, performance metrics, and other technical data necessary to improve the user experience and troubleshoot issues.
  • Transaction Data: If you use im•api to process product data, we may collect and process transaction data related to the syncing of external data with Shopify.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Data Synchronization: To fetch data from external sources and sync it with your Shopify store, ensuring accurate inventory and product information.
  • Service Improvement: To improve the functionality and performance of im•api by analyzing usage data and troubleshooting technical issues.
  • Security and Fraud Prevention: To monitor the App for suspicious activity and prevent fraudulent access or data breaches.
  • Customer Support: To assist with inquiries, issues, and provide customer service for users of im•api.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, such as cloud hosting providers or analytics services.
  • Legal Requirements: We may disclose your information if required by law, in response to a legal process, or to protect the rights, safety, and security of im•api, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owners.

4. Data Security

We take the security of your data seriously and use industry-standard practices to protect it. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have the right to:

  • Access and Control: Access or request a copy of the information we have collected about you.
  • Deletion: Request the deletion of your personal information, subject to legal and operational requirements.
  • Opt-Out: Opt out of certain data collection practices by disabling the App or adjusting your Shopify account settings.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of im•api after such changes will constitute your acceptance of the new terms.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

im•api
[email protected]
HaRishonim 85, Arugot, Israel 7986400